Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 2 replies
  • Subscribers 5 subscribers
  • Views 4640 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SGN Tray-Icon can't displayed in the taskbar?

Johannes

Hello, i have a question to the community?

When i start a SGN Managed client then the SGN Tray-Icon can't infrequent displayed.
So i have no chance to see the machine status or make an manual synchronisation.
All Services with the name "SafeGuard" were still running. What can i do now?

Best Regars,
Johannes

:1372


This thread was automatically locked due to age.
Parents
  • 0

    Great response Planet_Uranus!

    I also found that logging out and in again will restore the systray icon.

    But if you are in a pinch and need to perform a manual synch you can always use the CLI option.

    Try running within a command prompt for a manual synch:

    C:\Windows\System32> SGMCmdIntn -s

    For encrypton status you can also use this command:

    C:\Windows\System32> SGNState /L

    or for more options

    C:\Windows\System32> SGNState /?

    Happy hacking!

    :1496
Reply
  • 0

    Great response Planet_Uranus!

    I also found that logging out and in again will restore the systray icon.

    But if you are in a pinch and need to perform a manual synch you can always use the CLI option.

    Try running within a command prompt for a manual synch:

    C:\Windows\System32> SGMCmdIntn -s

    For encrypton status you can also use this command:

    C:\Windows\System32> SGNState /L

    or for more options

    C:\Windows\System32> SGNState /?

    Happy hacking!

    :1496
Children
No Data
Unfiltered HTML