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Crash during HDD decryption process, 'SGE400 Kernel Load Failure', 'SGE201error.

Help!

Here is the scenario:

My laptop HDD was ensrypted with SafeGuard Easy 4.50.3. After the HDD was getting extremely slow, probably HDD error I tried to unencrypt the HDD to creata an image to transfer to another HDD. However, during the unencryption process the laptop crashed. After re-boot I receive an error message as follows: 'SGE400 Kernel Load Failure. System Halted'.

There is no PBA coming up automatically anymore after re-boot.

I downloaded the Emergency Disc Iso ( Artikle 108890) from the sophos website. After booting from the emergency cd an error message 'fatal error SGE201: Hard disk read failure' appears.

Are there any other ways to reinstate the HDD or continue the unencrypiton process to make the HDD and its files accessible?

Thanks in anticipation,

Mike

:33817


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