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Administrator or System acct locking out the workstation

gatorcb

We have a strange problem with some client computers getting the workstation locked message.  We see either the Administrator or System account attempts 10 times to authenticate very quickly (10 secs or so between each attempt).  the only common thread is that these computers are using the verizon access manager software and cisco anyconnect (vpn).  C/R does work but some users will call back within a day or two when it locks out again.  We have tried disconnecting the verizon connection while connected to vpn to simulate a "network drop", but haven't been able to repeat the issue.  Anybody seen this or have a similar experience?

Thanks

:16557


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  • 0

    Hi all,

    thank you very much for posting. We have not seen this issue before but we want to further analyze this issue.

    In order to speed up things here please open a new call with you local helpdesk. When doing so provide the following information:

    1. What is the detailed version of the VPN Software in use

    2. A copy of MSInfo32 saved as NFO

    3. A copy of the Application, System and Security Eventlog form an affected Client

    Thank you very much!

    Regards

    Dan

    :18373
Reply
  • 0

    Hi all,

    thank you very much for posting. We have not seen this issue before but we want to further analyze this issue.

    In order to speed up things here please open a new call with you local helpdesk. When doing so provide the following information:

    1. What is the detailed version of the VPN Software in use

    2. A copy of MSInfo32 saved as NFO

    3. A copy of the Application, System and Security Eventlog form an affected Client

    Thank you very much!

    Regards

    Dan

    :18373
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