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SafeGuard Easy 5.6.1 "SGNMaster Application has stopped working"

mbmaniac
I am using a Dell Latitude E5410 running Windows 7 Professional 32 SP1 and McAfee Enterprise 8.8. When I attempt to answer the Self-Help questions, I get so far and the receive the error "SGNMaster Application has stopped working. A problem caused the program to stop working correctly. Please close the program." I had a similar problem with SafeGuard Easy 5.6.0 and had hoped this issue would be resolved if I used the upgraded version 5.6.1. Any suggestions? Thank you in advance.
:17867


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    I checked the Event Viewer and observed the following error: Faulting application name: SGNMaster.exe, version: 5.60.1.5, time stamp: 0x4e3c90eb Faulting module name: COMCTL32.dll, version: 5.82.7601.17514, time stamp: 0x4ce7b82c Exception code: 0xc0000409
    :17869
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    I checked the Event Viewer and observed the following error: Faulting application name: SGNMaster.exe, version: 5.60.1.5, time stamp: 0x4e3c90eb Faulting module name: COMCTL32.dll, version: 5.82.7601.17514, time stamp: 0x4ce7b82c Exception code: 0xc0000409
    :17869
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