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SafeGuard Enterprise: How to update to SafeGuard Enterprise 5.50

I wanted to point out this KBA to everyone that is upgrading to SGN 5.50 from SGN 5.40.

While the same information is provided in the /docs folder of the downloadable software ZIP files, the PDF attached to the KBA is a quick read. It will give you the details you need to get upgraded from SGN 5.40 and a couple tips to help it go smoothly. :smileyvery-happy:

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  • Was having the exact same problem, that works beautifully though, nice one!

    I'm finding that this upgrade script does work though:

    ECHO Removing CP/DX components of the v5.40 client...
    start /wait msiexec /package SGNClient540.msi /passive /norestart REMOVE=ConfigurationProtection,SecureDataExchange /log c:\tmp\SGN540DXCP.log
    
    ECHO Removing SafeGuard 5.40 Configuration Protection module...
    START /wait msiexec.exe /uninstall SGN_CP_PortProtectorClient.msi /passive /norestart /log c:\tmp\SGN540CPUninst.log
    
    <reboot here>
    
    ECHO Installing SafeGuard 5.50 PreInstall file...
    start /wait msiexec.exe /package SGxClientPreinstall.msi /passive /norestart /log c:\tmp\SGN550PreInst.log
    
    ECHO Upgrading SafeGuard 5.40 Enterprise Client to v5.50...
    start /wait msiexec.exe /package SGNClient550.msi /passive /norestart ADDLOCAL=ALL /log c:\tmp\SGN550ClientUpg.log
    
    ECHO Installing SafeGuard Port Protector Client...
    start /wait msiexec.exe /package SGN_CP_Client.msi /passive /norestart /log c:\tmp\SGN550CPClient.log

    Honestly, I think that the approved update procedure for client machines is broken, since no matter what I do or how many machines I test it on, it will not work.

    :4634
Reply
  • Was having the exact same problem, that works beautifully though, nice one!

    I'm finding that this upgrade script does work though:

    ECHO Removing CP/DX components of the v5.40 client...
    start /wait msiexec /package SGNClient540.msi /passive /norestart REMOVE=ConfigurationProtection,SecureDataExchange /log c:\tmp\SGN540DXCP.log
    
    ECHO Removing SafeGuard 5.40 Configuration Protection module...
    START /wait msiexec.exe /uninstall SGN_CP_PortProtectorClient.msi /passive /norestart /log c:\tmp\SGN540CPUninst.log
    
    <reboot here>
    
    ECHO Installing SafeGuard 5.50 PreInstall file...
    start /wait msiexec.exe /package SGxClientPreinstall.msi /passive /norestart /log c:\tmp\SGN550PreInst.log
    
    ECHO Upgrading SafeGuard 5.40 Enterprise Client to v5.50...
    start /wait msiexec.exe /package SGNClient550.msi /passive /norestart ADDLOCAL=ALL /log c:\tmp\SGN550ClientUpg.log
    
    ECHO Installing SafeGuard Port Protector Client...
    start /wait msiexec.exe /package SGN_CP_Client.msi /passive /norestart /log c:\tmp\SGN550CPClient.log

    Honestly, I think that the approved update procedure for client machines is broken, since no matter what I do or how many machines I test it on, it will not work.

    :4634
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