Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 14 replies
  • Subscribers 5 subscribers
  • Views 5379 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SafeGuard Enterprise: How to update to SafeGuard Enterprise 5.50

DSchwartzberg

I wanted to point out this KBA to everyone that is upgrading to SGN 5.50 from SGN 5.40.

While the same information is provided in the /docs folder of the downloadable software ZIP files, the PDF attached to the KBA is a quick read. It will give you the details you need to get upgraded from SGN 5.40 and a couple tips to help it go smoothly. :smileyvery-happy:

:2638


This thread was automatically locked due to age.
Parents
  • 0
    DSchwartzberg wrote:

    <snip>

    I'm a bit confused on why you need to also remove SecureDataExchange and then rebooting? Have you tried the upgrade script leaving SecureDataExchange installed and not rebooting?

    Thanks for that awesome level of detail and clarity! Nicely done!

    The reason for the reboot is that the SGN 5.50 client install fails because of pending file operations.  I guess it is possible to delete the pending file operations registry key and continue with the install, but that didn't seem like a good idea to me.

    As for the reason for removing SecureDataExchange, our policies are setup to encrypt all USB storage devices that are on a CP whitelist.  If you remove the CP component, the machine would encrypt ALL USB storage devices the minute they are plugged in, which is bad because the installation files were on a USB flash disk.

    :2945
Reply
  • 0
    DSchwartzberg wrote:

    <snip>

    I'm a bit confused on why you need to also remove SecureDataExchange and then rebooting? Have you tried the upgrade script leaving SecureDataExchange installed and not rebooting?

    Thanks for that awesome level of detail and clarity! Nicely done!

    The reason for the reboot is that the SGN 5.50 client install fails because of pending file operations.  I guess it is possible to delete the pending file operations registry key and continue with the install, but that didn't seem like a good idea to me.

    As for the reason for removing SecureDataExchange, our policies are setup to encrypt all USB storage devices that are on a CP whitelist.  If you remove the CP component, the machine would encrypt ALL USB storage devices the minute they are plugged in, which is bad because the installation files were on a USB flash disk.

    :2945
Children
No Data
Unfiltered HTML