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POA Issues after moving to another OU

ThomasS

Hello,

   When we make a fresh image on our laptops they are automatically added to a specific OU via a script.  We run the encryption process and allow this to finish installing.  We then move the computer into the correct OU and at this point POA stops authentication.  We can not login past POA with any account not even the system account. If we move any laptop from one OU to another OU we can no longer login past POA?  Has anyone found a workaround for this issue?

Thanks

:2644


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  • 0

    HI Thomas,

    in case it would be good to know which version if SafeGuard Enterpise you are using (5.35.3, 5.40.0 ...) and how the move is exactely done - do you mabye move the machien from one domain into another domain or only between POUs in the same domain?

    At the moment I can tell you that I have not seen this issue so far - I would recommend you to open a new support ticket for this issue  in order to furhter investigate this issue.

    Regards

    Dan

    :2728
Reply
  • 0

    HI Thomas,

    in case it would be good to know which version if SafeGuard Enterpise you are using (5.35.3, 5.40.0 ...) and how the move is exactely done - do you mabye move the machien from one domain into another domain or only between POUs in the same domain?

    At the moment I can tell you that I have not seen this issue so far - I would recommend you to open a new support ticket for this issue  in order to furhter investigate this issue.

    Regards

    Dan

    :2728
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