Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

After uninstall SGE 4.50.3 computer will not boot from XP CD

I uninstalled safeguard easy 4.50.3 using the emergency CD iso image available here and removed all remaining software thru control panel add/remove programs but the computer will not boot from my XP CD or my BART PE CD.  Both give the same blue screen of death error telling me possible virus and should do a chkdsk.  Have done several chkdsk /l /f /v /x as I have seen recomended here and have given up and done a /r.   Can this be fixed short of a low level format?

PS - HOW I GOT HERE - Before doing this, Diskeeper would not defrag the drive.  Kept saying a chkdsk was scheduled (but it wasn't) and it should be carried out first.  Doing a plain jane chkdsk c: would bring up different errors every time, and end with the message I should do a /f.  After doing about 6 chkdsk with various other /f additions I gave up and decrypted the drive (6 hours).  My intent was to run chkdsk from the recovery console, but now since it won't boot off the CD I can't get to the recovery console.

PSS -  Was all that diskeeper and chkdsk nonsense normal for a safeguard easy encrypted drive?  I'm begining to suspect it is.

:34145


This thread was automatically locked due to age.
Parents
  • Ok , problem solved.  Here's the deal.  SGE was the cause of all the bad sectors and all the attempted chkdsk repairs that failed while it was still installed.  BUT, it was not the cause of the boot failure.  The BIOS of the laptop is set for SATA device mode AHCI, and  Windows XP does not have drivers for AHCI support normally  (at least my disk doesn't, even though it is SP3).  Obviously, Ubuntu does, that's why I could boot off the Ubuntu CD.  After much research, I changed this setting to IDE and the XP and BART disks booted right up.  But here's the rub, with the setting on IDE I can no longer boot from the original hard drive.  If I want to boot from it I have to change the BIOS setting back to AHCI.  The fix, as best I can tell, is to add AHCI drivers to my XP & BART boot disks.  I have no idea how to fix the boot time recovery console selection to run AHCI, but at least now I know the issues.

    PS - In case you're wondering, it is an HP Probook 6560b, which also has UEFI, which I disabled first.

    :34447
Reply
  • Ok , problem solved.  Here's the deal.  SGE was the cause of all the bad sectors and all the attempted chkdsk repairs that failed while it was still installed.  BUT, it was not the cause of the boot failure.  The BIOS of the laptop is set for SATA device mode AHCI, and  Windows XP does not have drivers for AHCI support normally  (at least my disk doesn't, even though it is SP3).  Obviously, Ubuntu does, that's why I could boot off the Ubuntu CD.  After much research, I changed this setting to IDE and the XP and BART disks booted right up.  But here's the rub, with the setting on IDE I can no longer boot from the original hard drive.  If I want to boot from it I have to change the BIOS setting back to AHCI.  The fix, as best I can tell, is to add AHCI drivers to my XP & BART boot disks.  I have no idea how to fix the boot time recovery console selection to run AHCI, but at least now I know the issues.

    PS - In case you're wondering, it is an HP Probook 6560b, which also has UEFI, which I disabled first.

    :34447
Children
No Data