Hello Everyone,
I'm currently looking to deploy Sophos SafeGuard 5.50.1.17 (Without DE) to a few thousand systems however I am finding that a high percentage of installations leave the systems with an inoperable USB keyboard and mouse.
I have concocted a number of removal scripts for the product which successfullyremoves the products MSI's, removes all USB devices and initiates and hardware rescan however after everything comes back to life the devices still still inoperable.
We also experience this on newly built systems but its only in around 1 / 100 systems that fail - our current resolution of these is re-imaging the system and re-installing Sophos. (Basically repeating the build process again)
Is this is known issue in which someone can point me towards a resolution? Everything i seem to find relates to POA (which we don't have)
Many thanks
Daniel
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