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how it could affect the Group Policy of W7 to install Sophos SafeGuard Client????

mlvid

Hello,

this is a complex question to test Sophos Engineers :smileywink:. I have to install Sophos SafeGuard Client on a Windows 7 with a lot of Windows Group Policy applied.

Which Group policy of Windows 7 affect in the installation?

Some effects of my group policy in the installation:

- I don´t see the Sophos Icon in the System tray (notification area).

- I miss some windows services:

   - SafeGuard (R) Log Service

   - SafeGuard(R) Transport Service

Thanks in advanced,

Dolores

:22049


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    Hi Dolores,

    at this point there is no information about any GPO conflicting with SGN in some way.

    Based on your description I would rather think that the SGNMaster Service and some other Services can't be registered in the system which has normally nothing to do with GPO but with Firewall or AV settings (blocking of unknown executables)

    If you can't find any ad-hoc info / solution in that section then please open a new support call with our help desk and provide an installation log and detailed information about your GPO setup (Gpresults?) of the machine =)

    Regards

    Dan

    :22407
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  • 0

    Hi Dolores,

    at this point there is no information about any GPO conflicting with SGN in some way.

    Based on your description I would rather think that the SGNMaster Service and some other Services can't be registered in the system which has normally nothing to do with GPO but with Firewall or AV settings (blocking of unknown executables)

    If you can't find any ad-hoc info / solution in that section then please open a new support call with our help desk and provide an installation log and detailed information about your GPO setup (Gpresults?) of the machine =)

    Regards

    Dan

    :22407
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