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Incredibly slow boot speeds using Sophos Encyrption

indiefantv

We are running Dell Latitude E6410 laptops with 3gb of memory and Intel i5 processors running at 2.40Ghz. We have 7200 RPM 300gb drives. We are running Windows 7.

After encrypting with Sophos Safeguard the laptops are extremely slow - some may take in excess of 15 minutes to boot. The laptop will get to the Sophos screen then go to a blank black screen and do nothing for at least several minutes. During that time the hard drive light will be lit solid. Even after getting to the Windows 7 login screen you will have to wait there for several more minutes with the hard drive light lit before you can even login.

Does anyone have some suggestions on might be causing the issue? This is a major issue for us that is effecting many people in our office.

:25935


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    Hi Indiefantv,

    there is no need to re-image your existing machines when upgrading from 5..x to 6.0. Upgrading the systems can be done in a quick way - no need of de-crypting and re-encrypting the drives.

    Please note that the SafeGuard Enterprise Backend (Server / Database) need to be migrated to 6.0 before any Clients will be migrated.


    Please see the SafeGuard Enterprise 6 manual for more information on migration.

    Cheers,

    Chris

    :26593
Reply
  • 0

    Hi Indiefantv,

    there is no need to re-image your existing machines when upgrading from 5..x to 6.0. Upgrading the systems can be done in a quick way - no need of de-crypting and re-encrypting the drives.

    Please note that the SafeGuard Enterprise Backend (Server / Database) need to be migrated to 6.0 before any Clients will be migrated.


    Please see the SafeGuard Enterprise 6 manual for more information on migration.

    Cheers,

    Chris

    :26593
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