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Incredibly slow boot speeds using Sophos Encyrption

We are running Dell Latitude E6410 laptops with 3gb of memory and Intel i5 processors running at 2.40Ghz. We have 7200 RPM 300gb drives. We are running Windows 7.

After encrypting with Sophos Safeguard the laptops are extremely slow - some may take in excess of 15 minutes to boot. The laptop will get to the Sophos screen then go to a blank black screen and do nothing for at least several minutes. During that time the hard drive light will be lit solid. Even after getting to the Windows 7 login screen you will have to wait there for several more minutes with the hard drive light lit before you can even login.

Does anyone have some suggestions on might be causing the issue? This is a major issue for us that is effecting many people in our office.

:25935


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  • Hi TriNet,

    we've tested the DELL E6410 internally with SafeGuard Enterprise (last test was based on SafeGuard Enterprise 6.0) and it did not show any issues during the test cycle. Which version of SafeGuard Enterprise do you use?

    Could you give me a bit more detail on the box and its configuration please (specific model number, BIOS version, is PXE/Network boot enabled, is the disk controller setup to use AHCI or IDE/Compatibility mode?)

    Regards,

    Chris

    :26025
Reply
  • Hi TriNet,

    we've tested the DELL E6410 internally with SafeGuard Enterprise (last test was based on SafeGuard Enterprise 6.0) and it did not show any issues during the test cycle. Which version of SafeGuard Enterprise do you use?

    Could you give me a bit more detail on the box and its configuration please (specific model number, BIOS version, is PXE/Network boot enabled, is the disk controller setup to use AHCI or IDE/Compatibility mode?)

    Regards,

    Chris

    :26025
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