My firm received a CDR from a client that uses SafeGuard Port Protector. The CD came with a Device Password. When we attempt to open the Encrypted Volume, the SafeGuard Port Protector window pops up above the systray. We enter the Device Password provided and then nothing happens. We have tried to access the volume directly on the CD as well as on a hard drive to no avail. Are we doing something wrong? Any help you can provide would be greatly appreciated.
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