Hey SafeGuard team,
I ran into an issue with SG6 when using only the fireshare module. A helpdesk ticket was created for this already, thought I'd share in case anybody is having the same issue and can't remove the software, I found the cause solution.
Problem:
I can't uninstall the fileshare module, or make changes to it through the normal windows add or remove feature or add/rmove programs in windows xp. It throws an error "Internal Error 2203 C:WINDOWS\Installer\c1f69.ipi,-2147287035"
Cause:
In our windows domain we have the TMP and TEMP system variables directed to %USERPROFILE%\Local Settings\Temp.
This is enforced by domain policy. This module setting is inconsistant with the other safeguard modules.
Solution:
As a user with local administrator rights change both the TEMP and TMP variables to the following:
%WINDIR%temp
If you don't change both it won't uninstall, you'll still get an error. Once you do this you'll be able to uninstall it.
This thread was automatically locked due to age.