Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 5 subscribers
  • Views 1991 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Safeguard Easy manual backup of the recovery key files

Canada_Guy

New to forum so I hope this post is in the correct location.

The Startup Guide mentions that in the event of a failure to connect to a network share a "manual backup of the recovery key files is carried out on the computer".

My situation is that I created a default policy on a standalone computer and then applied it to my "production" standalone computer. I don't have a network so no network share but my newly encrypted system wants me to "save the encryption recovery key onto a network share". I have tried searching all of documentation and it doesn't explain HOW TO perform the manual backup process.

Thanks in advance 

:12447


This thread was automatically locked due to age.
  • 0

    I also sent a support request and the answer to my problem was

    Right click the Sophos icon and click on Key Backup.

    This process opens a "Destination" dialogue that allows you to save the two files BKN and XML extentions to a local drive or folder such as a USB stick.

    :12449
Unfiltered HTML