AD sync with task scheduler failure

Question

Hello,

I'm trying to run AD sync with task scheduler in Safeguard 5.60 and it fails for some reason with an error: 'Failure (805306375).

I'm using the default script provided with the safeguard installation. Account that is used for Safeguard scheduler service has sufficient rights to write the sync log file, modify the Safeguard database and read data from Active Directory.

Also, I don't get any errors when I'm syncronizing data from AD manually using the same account which is used by the scheduler service and the initial sync has been done manually before trying to run it using task scheduler.

Does anyone know how to fix th issue and what might be the problem?

Thanks

Stymin

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timw · Accepted Answer

I have the same problem, if i manual sync it's ok, but it then keeps syncing until a new OU is created it then breaks the sync script. I've logged a call with Sophos about this and have been given a hotfix to apply, probably worth doing the same. Haven't got round to applying it yet as still filling in the red tape forms for my environment... :18929