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Laptop has no AD record, user locked out

Cerebus06

I've run into an interesting issue - I have a user that, apparently, doesn't use their laptop hardly at all.  As such, the last time the machine connected to the network and it's AD record was updated was so long ago that the laptop's AD record no longer exists.

The user tried to boot up and use the laptop last Friday, and of course Sophos SGE locked him out.  I found out that no AD record existed when I attempted to unlock his account.

My question is, essentially, how does one unlock a locked laptop without the laptop having a record in AD?We're in the middle of an upgrade push from SGE 5.40.0.130 to 5.60.0.192 - the client in question is 5.40.  I've attempted to find a WinPE SGE ISO for the 5.40 version we're using without any luck, thinking that might be a solution.

Thanks in advance...

:23797


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    Yea, my initial end goal is to attempt to get the system back up and running again... but I pretty much assumed from the start that a solution for that was most likely nil.  I figured I'd ask anyway just to see if I might be in luck.

    Thanks for the link - I'll give that a try.

    :23807
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    Yea, my initial end goal is to attempt to get the system back up and running again... but I pretty much assumed from the start that a solution for that was most likely nil.  I figured I'd ask anyway just to see if I might be in luck.

    Thanks for the link - I'll give that a try.

    :23807
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