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Safeguard Fingerprint logon - Lenovo laptop(s)

Cerebus06

I am having a real time attempting to get the fingerprint logon solution to work.  I'm attempting to utilize this with Lenovo laptops.

The first question I've got is - is it possible to not have Fingerprint software installed on the system, install Safeguard, and then later install Fingerprint software (the proper version of course)?  Will Safeguard pick it up and use it then?

Secondly, is it possible to have multiple users on the same laptop log into POA using Fingerprint?

Third, does Safeguard recognize multiple Fingerprints on the same fingerprint profile?

:2395


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    Hi there,

    Regarding the T510 the question is which model you are using combined with which version of SafeGuard Enterprise!

    Indeed it might be that the T510 normally not requires any hotkeys set at all but in case that you have a specific version it needs one. Also it might be that a hot key is required in order to enable specific functionality such as Fingerprint.

    The best way to double check if a machine is known to us and requires a hot key we recommend to install SGN using the POACFG file. You can donwnload the file following this KBA: http://www.sophos.com/support/knowledgebase/article/65700.html

    Regards

    Dan 

    :5058
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  • 0

    Hi there,

    Regarding the T510 the question is which model you are using combined with which version of SafeGuard Enterprise!

    Indeed it might be that the T510 normally not requires any hotkeys set at all but in case that you have a specific version it needs one. Also it might be that a hot key is required in order to enable specific functionality such as Fingerprint.

    The best way to double check if a machine is known to us and requires a hot key we recommend to install SGN using the POACFG file. You can donwnload the file following this KBA: http://www.sophos.com/support/knowledgebase/article/65700.html

    Regards

    Dan 

    :5058
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