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Windows halt on welcome screen after install sophos safeguard

Hello Everyone

As per subject above does anyone encounter same issue?, appreciate if someone can provide detail information and troubleshooting guide. Thanks

:24017


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  • I had that issue happen with SG 5.6, it was related to drivers in the embedded POA stack communicating with the file filter driver.  It was a hardware related issue with certain types of the HP Small Form Factor desktops and full desktop line, the 8000/8200 series didn't all come with the same chipset even though the chipset identifies the same causing a few issues.  Was fixed in SG6.

    What version are you using?  Also what OS?  What hardware?  More information is needed

    If you're using windows XP are you using a 3rd party GINA or "sign on manager" application of any kind like the Trivoli Access Manager or something along those lines?

    :24191