This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Please Help!, my laptop is off with Sophos SafeGuard Enterprise.

Hello,

I have installed the trial version of Sophos SafeGuard Enterprise and when it was encrypting the partition where i have the operating system my laptop turned off suddenly.

When i start again the system said a "\ Boot \ BCD error message" and I can not access to the the partition because not recognizes it with hirens boot cd rescue disc and no one. I have test it with the image bootable for kernel http://www.sophos.com/support/knowledgebase/article/56544.html and it don´t find anything.

My Windows 7 recovery disc no find any operative system but it is installed.

PLEASE HELP , i have very important information in my laptop. I want to turn on my operative system again.

Laptop, w7 home x64, 4gb ram, 500gb hd.

This thread was automatically locked due to age.

0 SecurityAdmin over 13 years ago

hi man,
How did you go with the Sophos problem ?
i also got problem in booting after Sophos client uninstall, it keeps rebooting my OS infinitely.
:14169
Cancel
Vote Up 0 Vote Down

Cancel
0 thimsche over 13 years ago

Hello Eduard0,
many thanks for your forum posting.
The KBA which you linked is used for SDE but you mentioned SafeGuard Enterprise in your posting.

Please check KBA: 108805. (http://www.sophos.com/support/knowledgebase/article/108805.html ).
If you have further questions please get in touch with Sophos support.
Regards,
Tim
:14207
Cancel
Vote Up 0 Vote Down

Cancel