Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 24 replies
  • Subscribers 5 subscribers
  • Views 52276 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SGE5.50 Client (+5.40) won't install on Dell Vostro 3300, Intel i5-430M XP-Pro

MawfTech

Please be aware that there is a current issue installing on this platform. The machine will fail to boot after installing the SGEclient.msi I've a ticket open for testing and will be testing other i5 based laptops to see if it's a generic problem with the newer chips/chipsets or XP issue in the next couple of days on a couple of Lenovo's just arriving here.

If it works on the Lenovo's, it'll be an issue with the Dell installation or bios 'tweaks' they do. I'll report as soon as I know!

Matt

:2846


This thread was automatically locked due to age.
Parents
  • 0

    Yes, it's certainly a strange problem. Sophos/Utimaco labs haven't informed me yet where the root cause is so that we can relay that information onto this board. We know the very latest BIOS from Dell doesn't fix the problem and similar machines from other vendors don't seem to have the same issues.

    Has to be a Dell customisation that isn't being handled very well by the SGN software IMHO either BIOS or other hardware firmware.

    Matt

    :4005
Reply
  • 0

    Yes, it's certainly a strange problem. Sophos/Utimaco labs haven't informed me yet where the root cause is so that we can relay that information onto this board. We know the very latest BIOS from Dell doesn't fix the problem and similar machines from other vendors don't seem to have the same issues.

    Has to be a Dell customisation that isn't being handled very well by the SGN software IMHO either BIOS or other hardware firmware.

    Matt

    :4005
Children
No Data
Unfiltered HTML