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Fingerprint Logon - It really won't work

Did anyone else out there realise that it's ONLY Lenovo laptops that are supported with fingerprint logon? I've been using the Utimaco products for years on many platforms and it's not until we were forced into switching from SG Easy to SGN that we ever had any issues with FPL. It turns out that only a very restricted list of readers are supported and all of those are ONLY on Lenovo's. See: http://www.sophos.com/support/knowledgebase/article/108789.html

What a HUGE oversite! Do they really think there's only one laptop manufacturer with biometrics.

Matt

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0 MawfTech over 14 years ago

Richard,
Sent an email to Robert - no response.
Matt
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0 RAU over 14 years ago

Hello Matt,
sorry for that, Robert is currently on a business trip and thus maybe slower than usual in responding. In general, please understand that research like that has to follow certain processes and can't happen over night. Also the delivery date of SGE 5.60 is still a while ahead. I hope we have some result for you within the next 2-3 weeks. Please stick to robert for the follow-up.
thanks
Richard
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0 MawfTech over 14 years ago

Must be one hell of a holiday. Absolutely no response what so ever.... :(
Should I wait longer?
Matt
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0 gebray1s over 13 years ago

Has anyone gotten a solution for this? I have an HP 6715b that I need to get fingerprint login working on.
We are not using POA and are using 5.50.8.13 currently.
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0 BlueSky20 over 13 years ago

The fingerprint functionality is only useable on Lenovo machines, not on HP.
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0 MawfTech over 13 years ago

Tehnically not true. If you have the same upek chip as a lenovo and the same drivers then it'll work. This is hit and miss though, I've had to back-rev some HP's FP software to get this working and the same on some Lenovo's. I know for example that I need version 5.85.6580 of the lenovo thinkvantage FP software for an X201 running win 7 64 bit with SGN 5.50.0.116. The software shipped with the laptop is newer and does not work. It's worthwhile stepping back revs to see if any work with HP if they share the Upek chipset.

Matt
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0 BlueSky20 over 13 years ago

If you use the same UPEK software like on the Lenovo boxes, where we integrate our solution, it could work. But definetly not supported.
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0 MawfTech over 13 years ago

And that is the whole point of the thread!

Sophos have no support for any other brands. VERY SHORTSIGHTED!
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