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Unable to change Screen Saver

ia-hawk-fan07

I have safguard easy 5.50.1.17 and Windows 7 64 bit on Lenovo T510 laptops. We have discovered that we can no longer changed the screensaver. Any changes we make are changed back as soon as we are done. While we are not sure if this is being caused by Sophos we thought we would ask and see if anyone else has experienced this problem.

Thanks!

:6767


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    I've seen the same problem with v 5.50.1 and 5.50.8. SGNAuthService is resetting the screensaver immediately. I have a TS log raised and at the moment, support know nothing about it either but they are investigating. I've sent full procmon evidence in which clearly shows SGN is doing this so hopefully we'll have an answer soon. I will post more when I have a response.

    Matt

    :8963
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  • 0

    I've seen the same problem with v 5.50.1 and 5.50.8. SGNAuthService is resetting the screensaver immediately. I have a TS log raised and at the moment, support know nothing about it either but they are investigating. I've sent full procmon evidence in which clearly shows SGN is doing this so hopefully we'll have an answer soon. I will post more when I have a response.

    Matt

    :8963
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