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"Page Fault" Error at Startup

vojta

After installation of SGN FDE with POA we occassionaly and intermitently see "Page Fault" error prior to POA login screen. We see this across multiple models of laptops. Everything points to a USB device or docking station poor loading or not being supported. The resolutoin is either reboot and/or use of hot keys prior to POA. Is anybody else experiencing this? Could Sophos provide more descriptive error on this?

:144


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    ticed this.  After talking with Sophos Support they have confirmed it as a known issue with lpatops in docking stations and attached USB devices.  Our "fix" right now is to unplug all USB devices from the docking station and reboot.  Once you get the POA scree, reattach the USB devices.  If you any better resolutions please let me know.  I have an open ticket with support, but help is slow coming.

    :238
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  • 0

    ticed this.  After talking with Sophos Support they have confirmed it as a known issue with lpatops in docking stations and attached USB devices.  Our "fix" right now is to unplug all USB devices from the docking station and reboot.  Once you get the POA scree, reattach the USB devices.  If you any better resolutions please let me know.  I have an open ticket with support, but help is slow coming.

    :238
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