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"Page Fault" Error at Startup

After installation of SGN FDE with POA we occassionaly and intermitently see "Page Fault" error prior to POA login screen. We see this across multiple models of laptops. Everything points to a USB device or docking station poor loading or not being supported. The resolutoin is either reboot and/or use of hot keys prior to POA. Is anybody else experiencing this? Could Sophos provide more descriptive error on this?

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  • Hi all,

    a good practice is to deaktivate the "USB legacy" support in the BIOS an let the POA handel this stuff - with POA Keys

    "USB" on and "USB20" on.

    We made good experiences with DELL Laptops .. just deaktivating the USB legacy support in BIOS.

    Maybe this helps with your problem - please let us know ;-)

    cheers

    :966
Reply
  • Hi all,

    a good practice is to deaktivate the "USB legacy" support in the BIOS an let the POA handel this stuff - with POA Keys

    "USB" on and "USB20" on.

    We made good experiences with DELL Laptops .. just deaktivating the USB legacy support in BIOS.

    Maybe this helps with your problem - please let us know ;-)

    cheers

    :966
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