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"Page Fault" Error at Startup

vojta

After installation of SGN FDE with POA we occassionaly and intermitently see "Page Fault" error prior to POA login screen. We see this across multiple models of laptops. Everything points to a USB device or docking station poor loading or not being supported. The resolutoin is either reboot and/or use of hot keys prior to POA. Is anybody else experiencing this? Could Sophos provide more descriptive error on this?

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    Ive had this issue for the past two months and we've tried everything from changing hard drives to hotkeys... What did work was checking the RAM, Take out each stick of RAM and test each one individually, the one that beeps is usually the bad one. In my cause it was just the pins on the RAM needed to be cleaned with the ol' eraser technique. after that sophos POA fired right up, i also used the 'shift'+ F6 'ATA hotkey' (i dont know if that would have to apply to all your machines, but it did in my case) Let me know if this works out for any of you guys. thanks

    :29465
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  • 0

    Ive had this issue for the past two months and we've tried everything from changing hard drives to hotkeys... What did work was checking the RAM, Take out each stick of RAM and test each one individually, the one that beeps is usually the bad one. In my cause it was just the pins on the RAM needed to be cleaned with the ol' eraser technique. after that sophos POA fired right up, i also used the 'shift'+ F6 'ATA hotkey' (i dont know if that would have to apply to all your machines, but it did in my case) Let me know if this works out for any of you guys. thanks

    :29465
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