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Having difficulty encrypting an HP Elite 8200 w/ 5.60: "Invalid Slice" "No/ Boot Loader"

heyheyash

The poster in this thread had the same issue. This results in the machine becoming unbootable. I have used SGNRollback twice to remove the software. The MBR was cleaned and all other steps were followed.

How do I make use of the latest POA settings database file? I see that I can run the SGNHWInfo which dumps out the following:

<?xml version="1.0" encoding="utf-8" ?>
<Actions>

	<Action>
		<Version></Version>
		<Condition>
			<Machine Vendor="Hewlett-Packard" UseVendor="1" Model="HP Compaq 8200 Elite SFF PC" UseModel="1" Type="" UseType="0" />
			<BIOS Vendor="Hewlett-Packard" UseVendor="1" Version="HPQOEM - 1072009" UseVersion="0" />
			<HardDisk Model="ST3500413AS" UseModel="0" />
			<HD-Controller VID="8086" UseVID="1" PID="1C00" UsePID="1" />
			<USB-Controller VID="8086" UseVID="0" PID="1C2D" UsePID="0" />
			<GraphicController VID="8086" UseVID="0" PID="0102" UsePID="0" />
			<VideoControllerDriver Vendor="Intel Corporation" UseVendor="0" Version="6.14.10.5361" UseVersion="0" />
		</Condition>
		<Command></Command>
	</Action>

</Actions>

Can I somehow use this information to successfully install the encryption?

:16105


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  • 0

    I had issues with this PC in 5.6, 5.60.1 fixed a lot of issues but I had the best results when upgrading to 6.  We have several flavors of this same version and they all work, although on some there is a 1-2 minute delay during POA startup because of the fact HP has a bad habbit of calling several different board revisions the exact same board and some of those revisions have minor hardware defects in the onboard sata controller.

    Sometimes you may have issues with switching into ATA mode or N13 mode at startup as configured by your install on some models, what you need to to is try using SHIFT+F6 or SHIFT+F5 depending on what flavor you have when it says "Starting Sophos SafeGuard" to switch the mode.  When that works and switches it over make sure to do a repair on the install then reboot and you should be able to access the system normally again.  We are an HP shop so this is a common issue with us.

    :25369
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  • 0

    I had issues with this PC in 5.6, 5.60.1 fixed a lot of issues but I had the best results when upgrading to 6.  We have several flavors of this same version and they all work, although on some there is a 1-2 minute delay during POA startup because of the fact HP has a bad habbit of calling several different board revisions the exact same board and some of those revisions have minor hardware defects in the onboard sata controller.

    Sometimes you may have issues with switching into ATA mode or N13 mode at startup as configured by your install on some models, what you need to to is try using SHIFT+F6 or SHIFT+F5 depending on what flavor you have when it says "Starting Sophos SafeGuard" to switch the mode.  When that works and switches it over make sure to do a repair on the install then reboot and you should be able to access the system normally again.  We are an HP shop so this is a common issue with us.

    :25369
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