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LAN Crypt Certificate Generation problem

dude

We removed a user from the database, then re-added them. When we try to Generate a new certificate for this user using the certificate Generation Wizard, the Wizard responds: "Wizard finished without doing anything!  0 certificates created."

In fact it looks like we can't re-generate a new certificate for any existing user either - same problem.

Any ideas?

:1125


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    I have deleted the existing users certificate, but the problem persists.

    Even when I add new users to the database, SGLC will not even generate the first certificate.

    It worked initially when we first set this up, but at this point no certificate generation is possible using SGLC.

    I'm not sure if there is some corruption somewhere that could be fixed by reinstalling, but as I stated everything else is working - just not certificate generation.

    Is there any way to reset/reinstall just the certificate generation component?

    Should I attempt to reinstall over the existing SGLC Admin? Will I loose all of my policies and existing users and certs?

    :1468
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  • 0

    I have deleted the existing users certificate, but the problem persists.

    Even when I add new users to the database, SGLC will not even generate the first certificate.

    It worked initially when we first set this up, but at this point no certificate generation is possible using SGLC.

    I'm not sure if there is some corruption somewhere that could be fixed by reinstalling, but as I stated everything else is working - just not certificate generation.

    Is there any way to reset/reinstall just the certificate generation component?

    Should I attempt to reinstall over the existing SGLC Admin? Will I loose all of my policies and existing users and certs?

    :1468
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