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Uninstalling Sophos on a Mac

Hi.  I borrowed a Mac with 32 bit EFI to test SafeGuard on.  Just ran a decrypt drive last night since I have to return it but lo and behold, after I reboot it, there is the Sophos login screen (the mouse doesn't function BTW, how are you supposed to click the buttons?)

But anyway, I've read the MacSGNuserguide.pdf file, searched the forums for "uninstall mac" and there are no removal instructions for the software.  Since I need to return this Mac, where can I find out how to uninstall the package?

TIA, 

- Alex Zavatone

:5463


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  • Yeah, I was finally able to find the uninstall instructions after a google search, but I found it odd and time consuming that after performing an install, that the supplied docs didn't mention how to remove the software.  I was originally supplied only the ssg_osx_55 DMG file with the User's Guide and the Readme.  Since the instructions were not in there, I had to hunt and peck around to find out how to uninstall the app.  Uninstall instructions should at least be in the User's Guide.

    With regards to the software itself, encrypting and decrypting a drive took so long that I did not have any chance to test it.  My goal was to run some time trials with a stopwatch but after realizing the amount of time it takes to set the software up on a disk, there was no way I had the time to test it before my loaner machine had to be decrypted and returned.

    Prior to this loaner, all the Intel Macs I had available to test with can not run Sophos because they can not boot to the 64 bit kernel.  Yes, these machines will fade away, but these are what I have at my disposal to test with.   Significant amounts of time were spent to get an Intel Mac to test with, only to find out that it can not run your software.  

    Reading the stipulation that you must decrypt the drive before installing an OS upgrade sent shivers down my spine.  Honestly, I'm afraid of the day we will have to use this software, because I can't simply reinstall the OS on a box or update the OS on a box without a massively time consuming decrypt, wait a day, install, encrypt, wait another day.

    Honestly, I'm feeling that using this software will provide us with a maintenance nightmare and decreased productivity teamwide as a result.  I'm not supposed to be doing support, I'm supposed to be architecting software.  Any time that is taken away from my main job responsibilities is not something I look towards with great joy.

    Trying to be honest here and this is my opinion with the small amount of experience I've had so far with the product.

    Cheers, 

    - Alex

    :5609
Reply
  • Yeah, I was finally able to find the uninstall instructions after a google search, but I found it odd and time consuming that after performing an install, that the supplied docs didn't mention how to remove the software.  I was originally supplied only the ssg_osx_55 DMG file with the User's Guide and the Readme.  Since the instructions were not in there, I had to hunt and peck around to find out how to uninstall the app.  Uninstall instructions should at least be in the User's Guide.

    With regards to the software itself, encrypting and decrypting a drive took so long that I did not have any chance to test it.  My goal was to run some time trials with a stopwatch but after realizing the amount of time it takes to set the software up on a disk, there was no way I had the time to test it before my loaner machine had to be decrypted and returned.

    Prior to this loaner, all the Intel Macs I had available to test with can not run Sophos because they can not boot to the 64 bit kernel.  Yes, these machines will fade away, but these are what I have at my disposal to test with.   Significant amounts of time were spent to get an Intel Mac to test with, only to find out that it can not run your software.  

    Reading the stipulation that you must decrypt the drive before installing an OS upgrade sent shivers down my spine.  Honestly, I'm afraid of the day we will have to use this software, because I can't simply reinstall the OS on a box or update the OS on a box without a massively time consuming decrypt, wait a day, install, encrypt, wait another day.

    Honestly, I'm feeling that using this software will provide us with a maintenance nightmare and decreased productivity teamwide as a result.  I'm not supposed to be doing support, I'm supposed to be architecting software.  Any time that is taken away from my main job responsibilities is not something I look towards with great joy.

    Trying to be honest here and this is my opinion with the small amount of experience I've had so far with the product.

    Cheers, 

    - Alex

    :5609
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