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Uninstalling Sophos on a Mac

Zavatone

Hi.  I borrowed a Mac with 32 bit EFI to test SafeGuard on.  Just ran a decrypt drive last night since I have to return it but lo and behold, after I reboot it, there is the Sophos login screen (the mouse doesn't function BTW, how are you supposed to click the buttons?)

But anyway, I've read the MacSGNuserguide.pdf file, searched the forums for "uninstall mac" and there are no removal instructions for the software.  Since I need to return this Mac, where can I find out how to uninstall the package?

TIA, 

- Alex Zavatone

:5463


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    Since the docs specify that one has to decrypt a partition and then uninstall the app before upgrading the OS, and since it is mentioned in the readme and Uset Guide, it would be really really good if:

    1. you included uninstall instructions in the readme and the User Guide

    2. a user never had to do this to upgrade the OS.

    #2 is a major usability problem for us.  A horrible, major usability problem.

    Are there plans to fix #2 and is it even possible to fix #2?

    Thanks, 

    - Alex

    :5467
Reply
  • 0

    Since the docs specify that one has to decrypt a partition and then uninstall the app before upgrading the OS, and since it is mentioned in the readme and Uset Guide, it would be really really good if:

    1. you included uninstall instructions in the readme and the User Guide

    2. a user never had to do this to upgrade the OS.

    #2 is a major usability problem for us.  A horrible, major usability problem.

    Are there plans to fix #2 and is it even possible to fix #2?

    Thanks, 

    - Alex

    :5467
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