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Local Cache Corruption causes shutdown after login

We are having a major problem wit the deployment of DX and DP on workstations.  After installing both products and receiving the polcies and keys from the server the computer becomes a paper weight by shutting itself off immediately after login because the LocalCache becomes corrupted.  We have to boot into safe mode and change the GINA string in the registry back to msgina.dll and then boot into normal mode and completely unistall all applications.  Needless to say, because of this little glitch we have not been able to deploy this past our test environment..  I have opened a ticket with support, but they have not been able to figure it out yet.  I have a feeling it may have something to do with our AV (we run McAfree Enterprise 8.5.0i) and we have exempted all the places Sophos has advised.  I thought I had it resolved at one point last week because I was able to reboot a system about 10 times without any problems.  Then wehn I came in on Monday and powered it up it shut itself down after login.

Are there any other users out there that have had similar problems that may be able to shed some light on the issue???

:239


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  • Hi RMDS,

    to me the issue seems to be very specific with regards to your environment. Based on your description it seems as if this might be an unique problem with regards to the software environment in place.

    Personally I'd suggest to update the local support with a maximum of information so that the issue can be sorted out as quickly as possible.

    Regards

    Dan

    :341
Reply
  • Hi RMDS,

    to me the issue seems to be very specific with regards to your environment. Based on your description it seems as if this might be an unique problem with regards to the software environment in place.

    Personally I'd suggest to update the local support with a maximum of information so that the issue can be sorted out as quickly as possible.

    Regards

    Dan

    :341
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