Unable to start the encryption in MS Surface book3.
the PIN option is not showing after the safeguard installation for encryption
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Unable to start the encryption in MS Surface book3.
the PIN option is not showing after the safeguard installation for encryption
Yes, the Surface does and will support SGN.
There's a few potential factors here though.
It would appear from your screenshot that your fallback policy is USB startup. For what could be many reasons (TPM disabled in BIOS/UEFI, hardware outdated, GPO settings conflicting - as the machine is a tablet/touch screen you need to make sure your GPOs takt this into account) - The TPM on THIS device is not available.
It's then fallen back to the next policy - use USB instead.
Could you please run (elevated command prompt) TPM.MSC on this machine and post the results please?
