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How to Decrypt a previously encrypted SG Easy Partition on a new OS

wildsnake

Hi Guys,

I am a novice user of SG Easy. I work as an auditor in PriceWaterhouseCoopers, and currently on assignment to Afghanistan. My office laptop had some issue with its windows XP, due  to which I had to reinstall a fresh copy, for which I had to decrypt SG easy first. I got the admin keys from our central IT department, but while decryption, it repeatedly got stuck at the same point due to disk error . (Error reading sector displayed).

So, I booted through mini windows XP from my flash, I formatted C: and reinstalled Windows Vista, since my data is on D Partition. Now I want to decrypt that partition. Could any one please help me how to do it? I cannot do it via bootable disk mode, sinc eit gets stuck. Is it possible that I reinstall SG Easy on Vista and then try to decrypt the D partition.

Please help :(

Thanks

:11015


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    I'm not an expert on SGE... have you tried using the emergency boot disk?  Our desktop team has used it many times to manually decrypt C: partitions of laptops but we've never had a D: partition encrypted.  That's the only thing I can think of that would possibly save you.

    If you were using SafeGuard Enterprise this wouldn't even be a challenge... you'd just need to be assigned the key from your old install and voila.

    :11411
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  • 0

    I'm not an expert on SGE... have you tried using the emergency boot disk?  Our desktop team has used it many times to manually decrypt C: partitions of laptops but we've never had a D: partition encrypted.  That's the only thing I can think of that would possibly save you.

    If you were using SafeGuard Enterprise this wouldn't even be a challenge... you'd just need to be assigned the key from your old install and voila.

    :11411
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