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SG Enterprise encryption - Bad Sectors survey

jb1111

Has anyone here encountered bad sectors on encrypted machines?  I had 2 computers run for 3-4 months, get bad sectors and start crashing or going to a Windows screen with no icons <-you can only power off at this point.  Attempting to fix the bad sectors does not help.  The only thing I've gotten to work is backup the files (assuming I can even get into the system) and destroy the hard disk with Dban or killdisk.  These low level format and, "Zero out" the drive.  Once this 6 hour process is done, I reload Windows.  Chkdsk no longer shows bad sectors and life is good.

Has anyone come up with another approach to bad sectors or other hard drive issues?  I am most concerned this will be a monthly occurance.  Perhaps I could get a utility to report when drives start getting bad sectors?

Thanks.

PS - my SG policy is set to, "Proceed on bad sectors = yes"

:4085


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    Hi.  Sorry for the late response.  I've been quite buried at work.  Sophos directed me to this document for recovery options: http://www.sophos.com/images/kb/108156-Recovery%20in%20SGN.pdf  A few avenues were explored in the process.  I think because one system could not initially boot to the POA, we did use a Master boot restore/repair.  That went well, enabling us to pass the POA.  However since, "User may only boot from hard disk=yes", we HAD to slave the drives.  F12 - Dell BIOS/boot to CD did not help.  Once past the POA and died as Windows attempted to load.  Every Window boot option we chose ended in lockup (failure).

    We have since changed, "User may only boot from hard disk" to be No.  Hopefully that will work (I will test soon).   I was not real happy with losing the laptops but Sophos did a great job helping us recover data.  Thanks for the responses.

    :5129
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    Hi.  Sorry for the late response.  I've been quite buried at work.  Sophos directed me to this document for recovery options: http://www.sophos.com/images/kb/108156-Recovery%20in%20SGN.pdf  A few avenues were explored in the process.  I think because one system could not initially boot to the POA, we did use a Master boot restore/repair.  That went well, enabling us to pass the POA.  However since, "User may only boot from hard disk=yes", we HAD to slave the drives.  F12 - Dell BIOS/boot to CD did not help.  Once past the POA and died as Windows attempted to load.  Every Window boot option we chose ended in lockup (failure).

    We have since changed, "User may only boot from hard disk" to be No.  Hopefully that will work (I will test soon).   I was not real happy with losing the laptops but Sophos did a great job helping us recover data.  Thanks for the responses.

    :5129
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