Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 5 subscribers
  • Views 4602 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SGE Dongel and Windwos Password doesn´t write to the dongel after a Passwort change

Lisicki

i have running a dongle and write the Windows Login to the dongle everything is ok. User can work with this.

 

 

after their Change the Windows Password ( after 30 days) the new Login Information will not write automatically to the dongle.

 

where i have to search the mistake.

 

Version SGE 6.10 Aladin Dongle

answers in germany are also welcome.



This thread was automatically locked due to age.
Parents
  • 0
    Hi lisicki,

    The Windows password isn't related to the password used on the dongle / pen drive.
    The password will always be the one that was initially set, should it need to be changed you can do the following:
    While you have the pen drive plugged in you can right click on the SafeGuard icon in the systray and choose "Change Media Passphrase..".

    I hope that helps, please let us know how you get on or mark the reply as the answer.

    Best regards,

    Toby
    Data Encryption
    Global Escalations Team

Reply
  • 0
    Hi lisicki,

    The Windows password isn't related to the password used on the dongle / pen drive.
    The password will always be the one that was initially set, should it need to be changed you can do the following:
    While you have the pen drive plugged in you can right click on the SafeGuard icon in the systray and choose "Change Media Passphrase..".

    I hope that helps, please let us know how you get on or mark the reply as the answer.

    Best regards,

    Toby
    Data Encryption
    Global Escalations Team

Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?