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HELP! Challenge/Response buttons grayed out

ivanwee

hi i am testing SGN Enterprise client on a Windows 7 PC. After i installed the client, the PC rebooted. After starting up, there was a message saying SGN Authentication not running. So i manually started it. Right after starting the PC rebooted immediately by itself. After it boot up, there is a message saying Workstation is locked.

At the challenge/response screen, the OK button is grayed out!

Anyone can help? How i do i get this PC up? There are some important stuff in there

:1104


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  • 0

    oh craps..

    we're using Sophos AV as well.

    I've gone through the document.. looks like i cannot do anything to the PC anymore. Even the WinPE CD requires me to go past the POA screen. But i cannot because the OK button is grayed out.

    :1146
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  • 0

    oh craps..

    we're using Sophos AV as well.

    I've gone through the document.. looks like i cannot do anything to the PC anymore. Even the WinPE CD requires me to go past the POA screen. But i cannot because the OK button is grayed out.

    :1146
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