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Safeguard 5.5 client failing to contact server

HercFeend

The title pretty much says it all really.

I've even resorted to using the server ip address in the config package but still no luck!!

Any ideas?

Cheers

:3294


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    Hello Harush,

    In theory you shouldn't need to create and distribute a new package, as long as the address to reach the server has not changed. It is not important if it is on another machine or not, but the server needs to be accessible the same way.

    So, for you too, first check the server address used on the client using SGNState. If that is not correct, and you don't want to update the clients, you'll have to play with websites/hostnames/IP addresses.

    Good luck,

    Vincent

    :3606
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  • 0

    Hello Harush,

    In theory you shouldn't need to create and distribute a new package, as long as the address to reach the server has not changed. It is not important if it is on another machine or not, but the server needs to be accessible the same way.

    So, for you too, first check the server address used on the client using SGNState. If that is not correct, and you don't want to update the clients, you'll have to play with websites/hostnames/IP addresses.

    Good luck,

    Vincent

    :3606
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