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Skype call drop issue.

jay mehta

Hello Team

 

Any one have best solution of Skype call Drop related. we have facing issue from last 6 months.

 

i have done all changes as below mention URLS.

https://support.skype.com/en/faq/FA1417/how-much-bandwidth-does-skype-need

https://support.microsoft.com/en-in/help/2409256/you-can-t-connect-to-skype-for-business-online-or-certain-features-don

https://support.skype.com/en/faq/FA148/which-ports-need-to-be-open-to-use-skype-on-desktop

https://docs.microsoft.com/en-us/skypeforbusiness/plan-your-deployment/network-requirements/ports-and-protocols

https://support.starleaf.com/managing/firewall-and-bandwidth-information/firewall-configuration-for-skype-for-businesslync/

https://community.sophos.com/products/xg-firewall/f/firewall-and-policies/83017/how-to-free-skype/319166

https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges?redirectSourcePath=%252fen-us%252farticle%252fOffice-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2

 

Regards

Sachin Parmar



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  • 0

    Hi ,

    I would suggest you check by removing "UDP flood checkmark" under DOS settings and check the Skype call.You can apply QoS policy on firewall rule and verify as well.

    If you face the issue even after above-recommended steps, please contact technical support and open a support case.

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  • 0

    Hi ,

    I would suggest you check by removing "UDP flood checkmark" under DOS settings and check the Skype call.You can apply QoS policy on firewall rule and verify as well.

    If you face the issue even after above-recommended steps, please contact technical support and open a support case.

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