Please remove asap our domain from your blacklist

Hi Vigneshwaran,

Thank you for reaching out to Sophos Community.

You may refer to the link https://soph.so/Sophos_Lab and send a message to Sophos Lab for  Category correction. Thank you, and have a great day. 

Dear Erick,

How can i whitelist my website from your site? we have checked our server that we dont have any malicious files or content. Could you please remove abdagroup.info from blocklist

Best Regards,

Vigneshwaran G

Hi Vigneshwara,

Good day, You need to send an email to this link: https://support.sophos.com/support/s/filesubmission?language=en_US

Sophos Labs are the one handling this kind of Issue.  Thank you for understanding

Thanks for your reply. I have registered on the above link but not yet verified my email account. Will you able to verify my email address?

Hi Vigneshwaran,

Unfortunately, that is beyond our capabilities here in Sophos Community.

Kindly see below for a summary of what needs to be done. 

Submitting a web address URL for reassessment

1. Visit the Submit a Sample page.

2. Click web Address (URL).

3. Provide the required details. Click Submit URL

Dear Erick,

Thank you for your Sophos Support Portal registration request.
Unfortunately, your registration request has been Rejected. If you feel this was in error or you need immediate assistance, you can contact Sophos Technical Support via the phone numbers found on the Support Portal https://support.sophos.com.

I got this email.

Is it possible to submit the url?

Hi Vigneshwaran,

Kindly try to submit it. 

what is the url of the above screenshot form page?

Hi Vigneshwaran,

Kindly see below for the link

https://support.sophos.com/support/s/filesubmission?language=en_US

Then click the Web Address URL, then scroll down.

While registering into your website i am getting this alert message.

For your information i am not a customer of Sophos application. I am developer of abagroup.info. Your application stats our website is malicious website. I want to whitelist our website from your database. Kindly give adivise how outsiders remove their website from blocklist.

For your information i am not a customer of Sophos application. I am developer of abagroup.info. Your application stats our website is malicious website. I want to whitelist our website from your database. Kindly give adivise how outsiders remove their website from blocklist.

Why are you registering? You can fill out the form in the link above and complete the process. 

Dear LuCar, 

When I click link it shows a grid not a form. 

Hi,

Kindly click the WEB ADDRESS URL

Onced Click, kindly scroll down, you’ll see the form

Thanks for your support. 

How long it will take to whitelist the website? 

Hi

It usually takes around 3-5 days, if after 5 days no change has been reflected let us know so we can check internally.