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The site path route already exists

AreshAreshi

HI,

Today we did renew our crtificate to wildcardcert, now we have to use this new wildcard cert for our all of the HTTPS virtual web servers.

we could change the certificate for all except one, I did import the new certificate and went to the virtual webserver there I choose the new certificate then add the remote.mydomain.com to the domains, but now when click to save the confiuration get an error e that says:

The site path route object with the name '/ (12)' already exists

I did check the sitepath ruteing and I can see 2 site path with /(12) already there.

www.mywebsite.com: (/12) that point to one of the servers

second one is:

/ (12) that points to a different server

any idea what should we do? why we get this message? can I just simply rename the first one from:

www.mysite.com (/12) to

www.mysite.com (/120)

would still website www.mysite.com works?



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  • 0 in reply to BAlfson

    Here you go:

    Current software version...: 9.405005
    Hardware type..............: Software Appliance
    Installation image.........: 9.402-7.1
    Installation type..........: asg
    Installed pattern version..: 107437
    Downloaded pattern version.: 107437
    Up2Dates applied...........: 3 (see below)
                                 sys-9.402-9.403-7.4.2.tgz (May 28 14:30)
                                 sys-9.403-9.404-4.5.3.tgz (Jun 29 22:32)
                                 sys-9.404-9.405-5.5.1.tgz (Aug 19 06:54)
    Up2Dates available.........: 0
    Factory resets.............: 0
    Timewarps detected.........: 3

  • 0 in reply to Harro Verton

    From that, what version do you think you were using when you first established the WAF configuration - 9.403?

    I would be tempted to try restoring a configuration backup made when the UTM was at 9.403, but first make a new backup of the current configuration.  If that works, then try one from 9.404.  If neither works, restore the new backup you made earlier.  Results?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    I checked, the sites listed in the screenshot were all migrated to the new environment on May 26th, so while running 9.402.

    I currently haven't got the time to setup a lab firewall and test backup versions, perhaps after the holiday period.

  • 0 in reply to Harro Verton

    Harro, just take a new configuration backup from the UTM, restore the older configuration, do a quick test and then restore the new backup.  An out-of-service window of ten minutes should suffice. Restoring doesn't cause a reboot, it just forces you to log back into WebAdmin.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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