Hi;
Summary:
We have a new site where when http proxy is enabled the client cannot complete a .asp transaction on an externally hosted web site.
Detail:
The web site allows them to post details via a web form, (using asp pages) and it then emails those details to a pre defined mailing list. Nothing is uploaded from the clients machine, all the details, mailing list and images, are stored on the remote web site. All the user does is enter in basic details on the form and then click on "submit". The web site is using a post implementation to submit the info.
Remedy:
Turn off the proxy, or allow this user to bypass the proxy.
Error:
The last 2 entries via http live log
2009:03:05-10:56:22 (none) httpproxy[5742]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.0.187" user="" statuscode="404" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="1635" time="123 ms" request="0xb7a54b8" url="www.websit-in-question.com.au/.../nav09r.gif" error=""
2009:03:05-10:57:43 (none) httpproxy[5742]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="POST" srcip="192.168.0.187" user="" statuscode="502" cached="0" profile="profile_0" filteraction="action_REF_DefaultHTTPCFFAction" size="2342" time="65340 ms" request="0xb7976e8" url="www.website-in-question.com.au/.../prospect_registration_search_results_submit.asp
Other tried (and failed) remedies:
1. I have added the site-in-question to the exceptions list, and it still times out.
2. I tried adding a custom rule to the network security -> packet filter. Allowing any traffic between their internal network and the outside ip address, still times out.
3. Turned off IPS. still times out.
Other relevant settings:
HTTP proxy is set to standard mode.
Antivirus is on and set to dual scan.
If any-one else comes up with other ideas, I'll be more than happy to try them. We're some what at "wits end" so far.
Thanks.
Trevor.
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