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V7.303 with EDir-SSO: Authentication failed

Hi,

nearly every 3 hours I have to restart my ASG, because every user will get the message: Authentication Failed.

Since updated to V7.303 on last friday we had no problems with backend user authentication to Novell eDirectory.

Any hints?

Markus

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0 benneta over 17 years ago in reply to benneta

Restart again..same error message in the Content Filter (HTTP) log

2008:10:21-15:13:52 (none) httpproxy[3902]: [ 0x84c0900] edir_auth (auth_edir.c:59) max number of aua connections reached
2008:10:21-15:13:52 (none) httpproxy[3902]: [ 0x846cf18] edir_auth (auth_edir.c:59) max number of aua connections reached
2008:10:21-15:13:52 (none) httpproxy[3902]: [ 0x850b880] edir_auth (auth_edir.c:59) max number of aua connections reached
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0 Jack Daniel over 17 years ago in reply to benneta

Restarting the Astaro will reload the config, the connlimit is probably back down to 512 now- and needs to be raised again.
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0 RConnelly over 17 years ago in reply to Jack Daniel

Does the connlimit automatically reset to 512 following a restart?
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0 Jack Daniel over 17 years ago in reply to RConnelly

Conn limit *appears* to reset to 512 are reboot per my limited experience with it.
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0 benneta over 17 years ago in reply to Jack Daniel

That makes sense, I'll have to log back in and change it again. Is there a limit to how high I can set it? Astaro support said to set it to 1,000,000,000. And, that didn't seem to fix it.
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0 Jack Daniel over 17 years ago in reply to benneta

I've been setting them to 1,000,000,000 and that has worked for the systems I am working on. I would suggest a reboot of the Astaro, then change the connlimit, and then restart the proxy so the new setting is active.
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0 Markus S. over 17 years ago in reply to Jack Daniel

In the meantime I had to restart my Astaro twice, because I got the authentication failure again.
Clients without Novell Client do not get the basic authentication window, they get authentication failure at once.
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0 dschmidl over 17 years ago in reply to Markus S.

Please contact Astaro Support, they can offer you a package which will fix this issue.

Best regards,
Dominic Schmidl
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0 Kingbuzzo over 17 years ago in reply to dschmidl

I thought the package was busted and they are still working on a fix...
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0 Jack Daniel over 17 years ago in reply to Kingbuzzo

We have the package available in support, I have successfully resolved cases with it this morning. If you need this addressed immediately, please open a support case via the my.astaro portal and provide SSH access and login info. PM me with a case number if you are really in a bind and I will try to get the patch applied for you quickly. (I cover US East Coast hours)

I think we will see an up2date later this week to address the issue.
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