This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

E-mail suddenly gone missing

Running ASG 220 v7.402 using SMTP for E-mail. Several users have complained that they are not receiving E-mails from outside sources. I tested with one of the outside sources and we can receive no E-mail from them unless we add them to the exception list (currently excluding ALL tests). What's strange is there is no log at all of a connection attempt from the outside mail server in the SMTP log. It's like the delivery attempt was never made - or Astaro ignored it completely. Ideas? Thanks.

This thread was automatically locked due to age.

0 BrucekConvergent over 16 years ago in reply to rxjules

I've found Greylisting to be unnecessary for my customers; it's just too problematic to implement.. Not Astaro's fault, the mechanism itself just causes problems with some remote mail systems. The CommTouch and RBL lookups seem to be doing a good job.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
Cancel
Vote Up 0 Vote Down

Cancel
0 prezmc over 16 years ago

Ditto on the Greylisting. Epic PITA. Had to turn it off to have reliable email communications.
Cancel
Vote Up 0 Vote Down

Cancel