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Cannot get WAN connection on UTM9

LynEd

I've been trying for over 2 years to get a hardware firewall working using various systems, Smoothwall, IPFire, Untangle and others. The only one that has worked for me is Untangle. I now want to try UMT9 as I believe it is superior but cannot get a WAN connection. This is also the reason the others didn't work - I can never get the external connection to connect to my router/modem. Internal connections are always fine.I have checked the Youtube tutorials and read other tutorials and I cannot see anything wrong with my settings so why can everyone else connect but me? As I am new to this that is probably the answer but I want to get past this block and find out what this problem is I keep having. I would attach some clips of my settings but can't see how to do this.

Thanks in anticipation.



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  • 0 in reply to rfcat_vk

    It certainly works with Untangle for sure. I can see how 3 NIC cards might work but I can't see why 2 also won't also work if Untangle can do it, unless it's a firmware restriction. In fact I bridged the 2 NICs but still couldn't get a passthrough to WAN. The article I sent you suggested the static IP address should be 0.0.0.0 which I tried and now I can't get into the UTM at all. The computer now boots to a CL interface and is not accepting my login details. I don't get the relationship between killing the IP address and not being able to log in and losing the graphic interface. I think I need to read up on resetting to defaults somehow or it could be a re-install. I want to get it all working before Thursday when the fibre arrives..

  • 0 in reply to LynEd

    Hi Lyn,

    I haven;t tried untangle for a very simple reason when I started looking for a home firewall, UTM was the only that met my requirements. Since the kids have grownup and left home my requirement have changed, but UTM is it.

    I have used another product in wire mode and it requires a admin port and actually provides an admin port as well as 8 user ports. So, I would suspect that untangle does not do full wire connections if you can access management console from the bridged interfaces. That does leave the security of the untangle box a little suspect and open to attack, personal opinion only and no actual experience.

    Ian

  • 0 in reply to rfcat_vk

    Hi Ian.

    I've got the free version of Untangle which is fairly straightforward and for me particularly learning my way round these products it was a good entry point but I want to do it with Sophos which gives a lot more bang for bucks (or no bucks in this case). I just have a smallish home network so it's only me using it but it's all about the learning curve for me. Untangle has a fairly good reputation and maybe most users use it as a router and I might have done as well if it wasn't for the fact it would have interfered with the telephony side of the Fritzbox. This may not be the case when I switch to fibre/VOIP. Whatever happens, unless I can't get UTM to work I won't be using Untangle as I think Sophos have come up with a brilliant piece of software and I'm determined to get my head round it.

    Cheers

    Lyn

  • 0 in reply to LynEd

    Hi Lyn,

    I am a home user, with 2 real people and lots of toys. I use both the UTM and XG as training software.

    The UTM is way better than the XG at this stage. The XG has a different approach to firewalls, supposedly the way of the next generation.

    Ian

  • 0 in reply to LynEd

    Lyn, sometimes, the problems you described in your first post can be fixed by clearing the ARP table of the device to which the UTM's WAN interface is connected.

    Cheers - Bob

  • 0 in reply to BAlfson

    Hi Bob.

    I'll take a look at that. I haven't had any joy so far but I've now put a 3rd NIC in place with the 2 external ones bridged, as described in one of my searches. It sounds feasible so I'm going to give it a shot. I've also switched from ADSL to fibre so need to look at the interconnects to see if it is connected in the same way as the ADSL was.

    Thanks