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Backup/Restore send via email doesn't work

Hi All

After updating to clean version of 7.500 I am unable to receive the backups via email. Smtp is not configured at the moment (I am a home user). The config is the same as 7.490(previous version had that functionality working)

I can't see anything on the smtp log and on the mail manager. I am getting other mail from ASG (executive reports etc etc). I've tried to send a test backup up but still I am unable to get it

Picture attached

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0 wingman over 15 years ago in reply to Ölm
That was not the answer to my question :-)
I meant: if you go into the Backup/Restore menu, then you normally get a list of all the backup files that are on your ASG. All the "automatic backups" which you want to be sent to you via email, must be listed there, too (at least the last 10 ones), and they all have a comment like "Auto-backup".

Are there any Backups with the comment "Auto-Backup" in your list? Can you provide a screenshoot of the "Backup - Backup/Restore" window.

Yes I can see 7 auto-backup.

Strange - it seems you HAVE indeed a smarthost set! So please check the smarthost setting respectively the need for this! See below.

This means: the backup file has been put in an email with the recipient *****@*****s.gr, and it has been successfully sent to the host 95.***.**.105, which is the MX for ****.gr

So you say that this mail never reached your inbox for *****@*****.gr ? Then you have to check the logs of the mailserver, because the ASC has definetively sent it out successfully.

Thrange enough, the smtp log shows "R=smarthost_route ", which menas that it hasn´t done DNS/MX resolution but sent it directly to the smarthost called *****.gr - are you SURE you do not have a smarthost set?

Can you please post the content of yourt /etc/crontab file?

smtp is disabled(so is smarthost-grayed out option), output from crontab below

***:/home/login # cat /etc/crontab
SHELL=/bin/sh
PATH=/usr/bin:/usr/sbin:/sbin:/bin
MAILTO=root

40 6,18 * * *   root    /usr/local/bin/adbs-maintenance.plx
22 1,5,9,13,17,21 * * * root /usr/local/bin/netselector.plx --infile /etc/up2date/authservers.ini --outfile /etc/up2date/servers.sorted
4,19,34,49 * * * * root /sbin/audld.plx --trigger
15 1 * * *  root /usr/local/bin/backup.plx

58 0,4-23/2 * * *       root    /usr/local/bin/rotate_adbs.plx -p
30 2 * * *      root    /usr/local/bin/rotate_adbs.plx
0       2       29      2       *       /usr/local/bin/trigger_daylight_saving_time
0       1       25      9       *       /usr/local/bin/trigger_daylight_saving_time
58 23 * * *     root    /usr/local/bin/report_render.plx --sendmail
30 1 * * *  root /usr/local/bin/logcleaner.plx -e
2,17,32,47 * * * *     root   nice -n19 /usr/local/bin/gen_inline_reporting_data.plx
21 1 * * *      root    /usr/local/bin/lirm.plx
0 0  * * *      root    /usr/local/bin/logcontrol.sh
37 1 * * *      root    /var/storage/chroot-pop3/bin/pop3dump.sh

*/5 * * * *     root    /usr/local/bin/reportcontrol.sh
*/15 * * * *    root    nice -n19 /usr/local/bin/create_rrd_graphs.plx
# remove stale webadmin session directories
0 */4 * * *     root    /var/chroot-httpd/var/webadmin/extra/ash.plx
***:/home/login #

checking the two boxes as Bob said did the trick

PS I can see the backup cron job
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0 BarryG over 15 years ago in reply to wingman

FWIW,
I'm guessing that the
Notifications - Advanced (External SMTP server)
setting does the same thing as the smarthost setting, at least for notification emails.

Barry
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