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Astaro.com randomly bouncing emails!!!!

Astaro.com is currently randomly bouncing emails to support etc, some get through, but it is making it very hard to correspond with support.

A message that you sent could not be delivered to all of its recipients.
The following address(es) failed:

  support@astaro.com
    SMTP error from remote mail server after end of data:
    host mx.astaro.com [213.144.15.13]: 550 Administrative prohibition

------ This is a copy of the message, including all the headers. ------

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0 fredz2 over 16 years ago in reply to BAlfson

Check your client's IP address using Commtouch's IP reputation

They only send out a few emails a day, so I don't understand why they would be blacklisted if they aren't on any of the public blacklists:
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0 BAlfson over 16 years ago in reply to fredz2

Many thanks, blonborg, I didn't think to google on "reputation" when I searched.

Cheers - Bob
PS Tom, how about adding this and the link to Trusted Source in 'Support >> Tools'?
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0 fredz2 over 16 years ago in reply to BAlfson

You're welcome. I was just relaying what Astaro support told us.

Many thanks, blonborg, I didn't think to google on "reputation" when I searched.

We recently experienced the same problem you did. Bill
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