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Web filtering https option in UTM console possibly mislabeled.

Richard Pierce

Is it possible that the check box that I have outlined in red below is labeled backwards:

Just as a matter of opinion, good UI should NOT include the word 'not' in the description of a check box.  Additionally, I think this box should be labeled 'Proxy https  traffic in transparent mode' anyway, because that is the way the UTM is acting, i.e. with the box checked https traffic is being proxied by the UTM in transparent mode and with the box unchecked https traffic is NOT being proxied in transparent mode.  If the box is indeed labeled backwards it can cause a great deal of confusion.

thanks,

Richard



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  • 0 in reply to BAlfson

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2018:01:18-21:00:36 gopierce auisys[1479]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="9.12079" package="savi"

     

    thanks,

    Richard

  • 0 in reply to Richard Pierce

    So, we don't see any Snort signature updates and since the accesses weren't going through the Proxy before, no anti-virus was being applied.  That just leaves aptp - Application Control.  Are there any differences in what's in that log on 1/16 and 1/19?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Bob,

    Both of those logs are zero length.

    thanks,

    Richard

  • 0 in reply to Richard Pierce

    If Sophos Support can't help, it may be time to get some backups off the box and reload from ISO.  Before doing that, try restoring a backup from before the problem began - don't forget to make a new backup first!

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Thanks Bob.  I had already tried a restore some time ago, didn't help.  I do not have a backup of the entire filesystem and wish I did.  Maybe if I get some time I will save off an image and try from the ISO,  but I really don't want to do that if at all possible.  Maybe Sophos support will have some ideas.  Checking or not checking that box shouldn't impact whether the https communication works or not (unless, of course the site is explicitly and purposely filtered).  Who knows what changed?  Potentially something on AWS which is a complex environment where regional servers are scattered all of the world.  But, it's not great for Sophos since cheap OTS routers are not having problems.

     

    Richard

  • 0 in reply to Richard Pierce

    Any updates on this mystery, Richard?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi Bob,

    Thanks for checking back, but no updates yet.  I was hoping Sophos support would join in at some point.

    I'm confident there is an issue, but I'm at a loss as to what it is.  Applications should work with or without proxy. Blinkforhome worked for at least two years without proxy, now (as of approximately 1/18/2018) https proxy is required to work.  Check the 'Do not proxy https...' box it will break Blinkforhome, i.e. uploads of photos and video to AWS.  My workaround for now is to uncheck the box.

    thanks,

    Richard

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