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⁃ Ensure questions are related to the Sophos Support Portal specifically.
Please see the group list for technical inquiries
⁃ Include as much detail as possible
⁃ Provide screenshots and steps to replicate
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Suggested Answer
Sophos ideas - retired on June 26th 2022?
0
Locked
7300
views
1
reply
Latest
over 4 years ago
by
Qoosh
Not Answered
How to view Sophos progress at URL sample submissions?
0
Locked
3052
views
2
replies
Latest
over 4 years ago
by
LHerzog
Suggested Answer
Zip file uploads into support case through web interface
0
Locked
8611
views
2
replies
Latest
over 4 years ago
by FormerMember
Answered
FTP uploads to ftp.sophos.com not longer working due to TLS1.0 Handshake failure
+1
Locked
9308
views
5
replies
Latest
over 4 years ago
by
LHerzog
Not Answered
Sophos Support Feedback
0
Locked
4025
views
1
reply
Latest
over 5 years ago
by
FloSupport
Not Answered
My Sophos Experience
0
Locked
4158
views
2
replies
Latest
over 5 years ago
by
emmosophos
Not Answered
Should we really get sophos premium support over the slow responce with sophos technical support.
0
Locked
3943
views
1
reply
Latest
over 5 years ago
by
Yashraj S
Suggested Answer
Support Portal logout issue
0
Locked
7290
views
5
replies
Latest
over 5 years ago
by
Hison Hison
Suggested Answer
no chat response - ended by agent
0
Locked
4436
views
1
reply
Latest
over 5 years ago
by
Shweta
Answered
for how long do you plan to shut down support portal?
+1
Locked
6623
views
11
replies
Latest
over 5 years ago
by
FloSupport
Not Answered
Support not available, cannot login, all cases closed during holidays, chat interrupted
0
Locked
2406
views
2
replies
Latest
over 5 years ago
by
LHerzog
Suggested Answer
Feedback from a new customer.
0
Locked
4045
views
3
replies
Latest
over 5 years ago
by
emmosophos
Answered
Request: MySophos Portal - Two-Factor Authentication
+1
Locked
3158
views
2
replies
Latest
over 5 years ago
by
FloSupport
Not Answered
New Portal is useless, same situation like the old system
0
Locked
2697
views
3
replies
Latest
over 5 years ago
by
juergenb52
Suggested Answer
Need a Support Portal forum in ideas.sophos.com
0
Locked
2464
views
1
reply
Latest
over 5 years ago
by
FloSupport
Suggested Answer
RMAs
0
Locked
2428
views
1
reply
Latest
over 6 years ago
by FormerMember
Suggested Answer
KB Bookmark
0
Locked
2346
views
2
replies
Latest
over 6 years ago
by
Roberto Zorzi
Answered
Communication flow in the web interface
+1
Locked
2278
views
3
replies
Latest
over 6 years ago
by
OKen
Not Answered
Grant Support Access Howto
0
Locked
886
views
0
replies
Started
over 6 years ago
by
Max Hendrik Backs
Answered
FTP Upload - Which server?
+1
Locked
2303
views
2
replies
Latest
over 6 years ago
by
Max Hendrik Backs
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