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Sophos ideas - retired on June 26th 2022?
0
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7142
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1
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Latest
over 2 years ago
by
Qoosh
Not Answered
How to view Sophos progress at URL sample submissions?
0
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2877
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2
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Latest
over 2 years ago
by
LHerzog
Suggested Answer
Zip file uploads into support case through web interface
0
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8426
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2
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Latest
over 3 years ago
by FormerMember
Answered
FTP uploads to ftp.sophos.com not longer working due to TLS1.0 Handshake failure
+1
Locked
8917
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5
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Latest
over 3 years ago
by
LHerzog
Not Answered
Sophos Support Feedback
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3897
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1
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Latest
over 3 years ago
by
FloSupport
Not Answered
My Sophos Experience
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4028
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2
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Latest
over 4 years ago
by
emmosophos
Not Answered
Should we really get sophos premium support over the slow responce with sophos technical support.
0
Locked
3839
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1
reply
Latest
over 4 years ago
by
Yashraj S
Suggested Answer
Support Portal logout issue
0
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6952
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5
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Latest
over 4 years ago
by
Hison Hison
Suggested Answer
no chat response - ended by agent
0
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4287
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1
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Latest
over 4 years ago
by
Shweta
Answered
for how long do you plan to shut down support portal?
+1
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6014
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11
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over 4 years ago
by
FloSupport
Not Answered
Support not available, cannot login, all cases closed during holidays, chat interrupted
0
Locked
2280
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2
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Latest
over 4 years ago
by
LHerzog
Suggested Answer
Feedback from a new customer.
0
Locked
3833
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3
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Latest
over 4 years ago
by
emmosophos
Answered
Request: MySophos Portal - Two-Factor Authentication
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2873
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2
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Latest
over 4 years ago
by
FloSupport
Not Answered
New Portal is useless, same situation like the old system
0
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2523
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3
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Latest
over 4 years ago
by
juergenb52
Suggested Answer
Need a Support Portal forum in ideas.sophos.com
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2339
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1
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over 4 years ago
by
FloSupport
Suggested Answer
RMAs
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2294
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1
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Latest
over 4 years ago
by FormerMember
Suggested Answer
KB Bookmark
0
Locked
2192
views
2
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Latest
over 4 years ago
by
Roberto Zorzi
Answered
Communication flow in the web interface
+1
Locked
2066
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3
replies
Latest
over 4 years ago
by
OKen
Not Answered
Grant Support Access Howto
0
Locked
837
views
0
replies
Started
over 4 years ago
by
Max Hendrik Backs
Answered
FTP Upload - Which server?
+1
Locked
2150
views
2
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Latest
over 4 years ago
by
Max Hendrik Backs
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