Guest User!

You are not Sophos Staff.

  • AP firmware update (1.10.1-4)

    We just released a new AP firmware with the following changes:

    CWIFI-7320 - dnsmasq vulnerabilities

    The new firmware will be installed according to the update schedule you have defined.

     

    What To Do If Your AP Remains Offline

    In some cases, an Access Point may still appear as Offline in Central Admin after it is upgraded. Re-registering the affected AP(s) with the following steps will resolve the issue:

    1. Navigate to My Pr…
  • Sophos Wireless Update (1.12)

    Today we released a new version of Sophos Wireless. This release does not contain any AP firmware update. The latest version is 1.10.1-3 . It contains the following features and improvements:

     

    Client list per access point

    The access point details page got extended. On the top you can switch between settings for that specific AP and its client list.

    The access point client list contains the same set of information as…

  • Database issues resulted in AP registration loss for some customers with accounts in Frankfurt

    Hi,

     

    This night at about midnight UTC, we encountered a database issue. For about 30% of our customers with accounts in Frankfurt, their access points lost their registration in Sophos Central due to this and stopped broadcasting any network. You were affected if you got a notification at about that time stating that your access points are offline. All others not receiving this message weren't affected.

     

    The issue…

  • AP connection issues resolved completely

    Hi,

     

    a permanent fix was deployed. Your APs can communicate again. Registration and deletion works as well.

     

    Kind regards,

     

    Dirk Bolte

  • Global AP connection problems Feb 18th, 20:00 UTC and Feb 20th, 01:00 UTC

    Hi,

     

    we encountered connection problems of all APs in all regions between Feb 18th, 20:00 UTC and Feb 20th, 01:00 UTC . The APs were still operational but weren't able to retrieve configuration updates or upload any traffic data. This was caused by an issue during certificate renewal. We have a mitigation in place and are working on a permanent fix. 

     

    The issue caused APs to be shown as offline. Also, deletion and registration…

  • Sophos Wireless Update (1.10)

    Today we released a new version of Sophos Wireless. It contains the following improvements & bugfixes:

     

    New features:

    • CWIFI-4928: Reporting of high retry values in wireless
    • CWIFI-4933: Reporting of slow DNS latency
    • CWIFI-5354: Support for weekly and monthly schedules on hotspots with password authentication

    Improvements & bugfixes:

    • CWIFI-5540: more details on Neighbourhood SSIDs
    • CWIFI-3410: corrected dashboard…
  • AP firmware update (1.9.1)

    We released a new AP firmware for Sophos Wireless with the following changes:

    • CWIFI-5220: fix for failing MESH setup
    • CWIFI-5608: fixed issue that required AP reboot when disabling hotspot for a SSID
    • CWIFI-5735: fixed issue for failing hotspot authentications in rare circumstances
    • CWIFI-5758: fixed issue preventing large number (>40) of clients to connect successfully to one band
    • CWIFI-5814: fixed ethernet instabilities…
  • Sophos Wireless Update (1.9.0)

    Today we released a new version of Sophos Wireless. It contains some very significant wireless stability improvements that I want to highlight explicitly. It contains fixes for various symptoms like:

     

    • clients not roaming although another AP is in reach
    • Enterprise authentication not working anymore
    • packet losses or spurious disconnects
    • AP service outage (caused by various crashes)
    • AP registration of fresh/UTM AP failing…
  • Hotspot captive portal issue during next Sophos Wireless release

    We're about to release the next version of Sophos Wireless. A changelog will be posted once everything is done. 

     

    Unfortunately, the release will shortly impact the hotspot captive portal. It will still be fully functional but it will miss colours, text formatting and images. Once the release is completed, the portal will be ok again.

     

  • AP Firmware update (1.8.1)

    We released a new AP firmware for Sophos Wireless with the following changes:

    • CWIFI-4979: Fixed bug that cause a SSID with enterprise auth to be open on wrong configuration
    • CWIFI-5358: Added recovery for AP daemon crashes that affected authentication and roaming
    • CWIFI-5715: corrected issue that caused APs to loose their registration 
    • various debug improvements

    The new firmware will be installed according to the update…

  • Sophos Wireless Update (1.8.0)

    We just released a new version of Sophos Wireless, containing the following changes:

     

    New features:

    • CWIFI-4546: Hotspot vouchers with time limits (requires AP firmware update)
    • CWIFI-4814: Band steering (requires AP firmware update)

     

    Improvements & bugfixes:

    • CWIFI-3184: Re-integrating multicast-to-unicast conversion
    • CWIFI-4545: Fix issue that prevents network configurations from being applied correctly
    • CWIFI-5119…
  • AP Firmware update (1.7.3)

    Today we released a new AP firmware for Sophos Wireless with the following changes:

    • CWIFI-5320: improved AP recovery in crash scenarios
    • CWIFI-5340: fix for generi AP crashes
    • CWIFI-5340: fix for AP crash when fast roaming is enabled
    • CWIFI-5369: fix for slow performance degradation
    • various debug improvements

    The new firmware will be installed according to the update schedule you have defined.

  • AP firmware update (1.7.2)

    We just released a new AP firmware with the following changes:

    • CWIFI-5217: improve traffic prioritisation especially for VoIP traffic
    • CWIFI-5008: fix issue that may cause packet drops or crashes in some scenarios
    • CWIFI-5107: fix VLAN handling for dynamic VLAN when there was another VLAN configured with the same ID
    • CWIFI-5222: prevent network (re-)configuration from affecting other running networks
    • CWIFI-5276: corrected…
  • Sophos Wireless Update (1.7.0)

    Today we released a new version to Sophos Central, containing the following changes:

     

    New features:

    • CWIFI-4238: Guest Network
    • CWIFI-3528: Airtime Fairness
    • CWIFI-4392: Hotspot daily password

    Improvements & bugfixes:

    • CWIFI-5110: support of latest AP batches
    • CWIFI-4468: addressed issues that stops AP communicating with Sophos Central
    • CWIFI-4585: corrected error reporting for AP configuration issues
    • CWIFI-4713: corrected…
  • AP firmware update (1.6.1)

    We just released a new AP firmware with the following changes:

     

    • CWIFI-5012: fix issue with hotspot redirect not working properly with some browsers/settings
    • CWIFI-5082: debugging improvements in case of AP crashes

    The new firmware will be installed according to the update schedule you have defined.

  • Sophos Wireless Update (1.6.0)

    Today we released a new version to Sophos Central, containing the following changes:

     

    New features:

    • CWIFI-1091: Hotspot Portal (requires AP firmware update)
    • CWIFI-4547: Hotspot Backend Authentication with Radius (requires AP firmware update)
    • CWIFI-2144: scheduled SSID availability
    • CWIFI-4388: Rogue AP: BSSID classification (requires AP firmware update)

    Improvements & bugfixes:

    • CWIFI-4444: corrected usage insight…
  • 09/29/16 AP firmware update (1.5.1)

    Today we released a new AP firmware containing the following changes:

    • CWIFI-4695: fix issue with APs going offline on connection issues to Sophos Central
    • CWIFI-4815: correct usage insight when using RADIUS VLAN assignment
    • CWIFI-4839: correct bug that prevent neighbourhood SSIDs to be reported

    The firmware will be deployed according to your update settings.

  • 09/28/16 Sophos Wireless Update (1.5.0)

    Today we released a new version to Sophos Central, containing the following changes:

    New features:

    • CWIFI-321: fast roaming (802.11r) (requires AP firmware update)
    • CWIFI-3078: dynamic VLAN (requires AP firmware update)
    • CWIFI-3175: MAC-based access control (requires AP firmware update)
    • CWIFI-3593: SOS SSID (requires AP firmware update)
    • CWIFI-3215: SSID Neighborhood scanning (requires AP firmware update)
    • CWIFI-4195: IPv6 support…
  • 09/08/16 Sophos Wireless Update (1.4.0)

    Today we released a new version to Sophos Central, containing the following changes:

    New features:

    • CWIFI-122: Background dynamic channel selection (requires AP firmware update)
    • CWIFI-3174: MAC vendor lookup
    • CWIFI-3179: Selectable encryption algorithm for WPA/WPA2 and WPA2 (requires AP firmware update)
    • CWIFI-3593: SOS SSID (requires AP firmware update)

    Improvements & bugfixes:

    • CWIFI-3612: correct signal strength…
  • 08/16/16 Sophos Wireless Update (1.3.0)

    We released a new version to both Sophos Central as well as the APs (1.3.0). It includes the following changes:

    New features:

    • CWIFI-2844: show historical clients
    • CWIFI-3191: support WEP encryption (requires AP firmware update)
    • CWIFI-3203: support client isolation (requires AP firmware update)
    • CWIFI-3212: support hidden SSID (requires AP firmware update)

    Improvements & bugfixes:

    • CWIFI-3066: improvements for alerts…
  • Manual action required for Mesh networks in upcoming AP firmware release (1.3)

    Hi,

    next week we will release a new AP firmware. This firmware will contain major changes in our wireless driver. Unfortunately this will result in an incompatibility for Mesh between version 1.3 and any previous one. As a result, once the root AP was updated, no repeater AP cannot participate in Mesh anymore.

    To mitigate this, you have to temporarily connect your repeater APs to the internet to allow them to retrieve…

  • 08/01/16 AP firmware update (1.2.1)

    Today we released a new AP firmware containing the following changes:

    • CWIFI-4272: fix issue that may result in AP loosing its registration

    The firmware will be deployed according to your update settings.

  • 07/26/16 Sophos Wireless Update (1.2.0)

     We released a new version to Sophos Central as well as a new AP firmware (1.2.0-1) including the following changes:

    New features:

    • CWIFI-3850: domain visibility
    • CWIFI-3447: show AP internal IP address

    Improvements & bugfixes:

    • CWIFI-4300: fix AP15C channel configuration issue
    • CWIFI-4299: fix AP15C band configuration issue
    • CWIFI-4149, CWIFI-4035: correct global traffic reports when disabling traffic categorizatio…
  • 07/12/16 AP firmware update (1.1.1)

    We released a new firmware version with the following content:

    • CWIFI-4255: fix issue when configuration aren't applied when AP serves a large number (~100) of connected clients
    • CWIFI-4258: fix issue with wrong usage calculation for large data usage of a single application (> 2 GB in 4 minutes)

    Although the version is not correctly shown as newly available on the settings page, it will be installed according to…

  • 07/07/16 Sophos Wireless Update (1.1.0)

     We released a new version to Sophos Central as well as a new AP firmware (1.1.0-1) including the following changes:

    New features:

    • CWIFI-3947: option to enable remote login for Support (requires AP firmware version >= 1.1.0)
    • CWIFI-3941: Report web categories and the applications within a category (requires AP firmware version >= 1.1.0)
    • CWIFI-3875: Display AP firmware version
    • CWIFI-3649: option to disable traffic…